Zpacks | Level Up Your Next Adventure

Order Adjustment Charge

Order Adjustment Charge - Main image
$0.74 $1 In stock

If you have made arrangements with customer service to update or modify an existing order please use this item to send any payment due. Please make sure to follow up with an email to customer service letting them know that you have made the payment.



Please note that we are unable to update or modify existing orders in Shopify. Your original order will still show the original item(s) but we will change it on our back end prior to shipping.

Before you pay

Check the method and total at checkout.

When it ships

Allow for processing time as well as the journey to you.

Standard Shipping: Handling (business days) 0–1; Transit (business days) 7–15.

Express Shipping: Handling (business days) 0–1; Transit (business days) 7–15.

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If you need a refund

Keep your order number and contact the store to start.

Please contact us for the refund processing timeframe before returning an item.

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Delivery costs

Review the cost for your destination and chosen service.

Standard Shipping · United States: $0.00

Express Shipping · United States: $3.99

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Returning an item

Check the return conditions before sending anything back.

United States · Return window (days after delivery): 30. Return method: By mail. Return postage: Seller pays.

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Customer Reviews (4.8 / 5 · 5 reviews)

Abigail ★★★★★

Messaged support about switching my order and they sent this adjustment charge link, paid it in like two minutes. Emailing them right after worked fine, they confirmed the change the same day. Way easier than canceling and reordering everything.

Riley ★★★★★

I needed to add an item to my existing order and this charge made it easy to pay the difference. The instructions to email customer service after were clear and helped keep everything on track

Benjamin ★★★★★

Had to swap my order to a bigger size and customer service set this up so I could just pay the difference. The email follow-up after checkout was simple enough, and the whole thing got sorted in one afternoon.